Popular photo sharing app Snapchat’s latest design update has triggered a revolt among 600,000 users, that have now signed an online petition on Change.org asking Snapchat to revert back to the original design.
Rolled out last week, the app’s latest design focuses on separating “media content” from that of “friends” among other changes in user interface. The new interface was tested with limited set of audiences in November of 2017, since then the company has been gradually rolling it out to more users.
Snapchat Stories that disappear after 24 hours now appear with individual Snaps and direct messages. Incoming snaps have priority at the top of the page, but the Stories and conversations look almost similar without any chronological order.
The petition “Remove the new Snapchat update” on Change.org is penned by an Australian user Nic Rumsey. “Many users have reported that the new design has made app more difficult to use rather than simplifying it,” the petition reads.
Under the comment section of the petition one angry user said, “I am signing because Snapchat is my favourite app, me and my friends use it all the time. I find this update confusing and childish-looking and I am considering no longer using it as long as the update stays.”
Few Snapchat users reported that the app in their phones was updated automatically, causing loss of some messages.
As of now, despite the pleas, Snap currently is in no mood to revert back to the original design. “Updates as big as this one can take a little getting used to, but we hope the community will enjoy it once they settle in,” a Snap spokeswoman said.
However, a fake tweet reportedly to be coming Snap said it would change back if it got 50,000 retweets -- it now has over 1.3 million: