Technology is the number-one differentiator for businesses today, and keeping that in mind, organisations need to adapt and respond quickly to ongoing technology disruption, Deloitte’s annual Tech Trends 2020 report has said. The report captures the intersection of digital technologies, human experiences, and increasingly sophisticated analytics and artificial intelligence technologies in the modern enterprise.
The report highlights three major trends: digital twins, the new role technology architects play in business outcomes, and effective computing-driven ‘human experience platforms’ that will see more IT and finance leaders working together to develop new flexible approaches for funding innovation.
‘Enterprises want to be future-ready and discover what’s new and what’s next. Leading organisations have disciplined and measured innovation programmes that align innovation with business strategy and a long-term technology landscape. They take a pragmatic approach to future macro technology forces—such as ambient experiences, exponential intelligence, and quantum. Many sectors in India have already started with the utilisation and application of these technologies to evolve their strategy,’ Rakesh Barik, Leader, Technology Consulting, Deloitte India, said in a statement.
Digital twins: bridging the physical and digital will allow businesses to create sophisticated virtual models to optimise processes, products, and services. The company says that organisations will integrate IoT, machine learning, advanced computing infrastructure, and more to unlock entirely new business models.
Architecture awakens: Systems architecture will become a strategic priority and architects will work across the business and work creatively with non-technical project teams.
Human experience platforms: A growing number of organisations will inject emotional intelligence into their systems. These include AI capabilities such as machine learning and voice and facial recognition, which can better detect and appropriately respond to human emotions. The technology results in emotionally intelligent human experiences.
Finance and the future of IT: As enterprises become more agile, financial operations will explore how a new, flexible approach to enterprise finance across budgeting, contracting, capital planning, and more can redefine the future of tech innovation.